Terms & Conditions

Welcome to nDECADES. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About nDECADES

nDECADES is a hair wellness brand dedicated to creating thoughtfully crafted botanical rituals inspired by nature. Our products are intended for personal use and are designed to support healthy hair care routines.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

3. Products & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in packaging, colour, or appearance may occur due to photography, natural ingredients, or manufacturing updates.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to update prices, promotional offers, or discounts at any time without prior notice.

Orders will only be processed once payment has been successfully received.

5. Order Confirmation

Once your order is placed, you will receive an order confirmation via email or SMS.

Please note that confirmation of an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to product unavailability, suspected fraudulent activity, payment issues, or any unforeseen circumstances.

6. Shipping

Orders are processed within the timelines mentioned in our Shipping Policy.

Delivery timelines may vary depending on your location and courier partner availability. While we strive to ensure timely delivery, nDECADES shall not be held responsible for delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our control.

7. Returns & Refunds

At nDECADES, every order is carefully prepared, packed, and quality-checked before it reaches you. As a growing brand committed to delivering fresh and hygienic hair care products, we currently do not accept returns or exchanges for products once they have been delivered.

If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery by WhatsApp +91 9493193376 along with your order number and clear photos of the product. Our team will review your request and work towards a fair resolution, which may include a replacement or refund where applicable.

We sincerely appreciate your trust and support as we continue to build nDECADES. Every order means a great deal to us, and we are committed to providing genuine products and the best possible customer experience.

8. Intellectual Property

All content available on this website—including but not limited to logos, product names, designs, images, graphics, packaging, written content, and branding—is the exclusive property of nDECADES and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. Limitation of Liability

Our products are formulated using carefully selected ingredients; however, individual results may vary.

Customers are advised to review the ingredient list before use and perform a patch test where appropriate.

nDECADES shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. 

Any updates will become effective immediately upon publication on this website.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Tirupati, Andhra Pradesh, India.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us: +91 9493193376